Legal information
Privacy Policy
This policy explains which data Loconva processes, why it is needed, and which optional actions send data to third parties.
Controller
[Full operator name and postal address]
Email: support@loconva.com
Local File Conversion
File conversions are performed in your browser using JavaScript and WebAssembly. Selecting and converting a file does not upload it to Loconva's servers.
Hosted API and CLI Conversion
When you deliberately use the Loconva API or command-line client, the selected file is uploaded to Loconva for temporary server-side conversion. The service processes the file to return the requested output and removes temporary conversion files after the request; API access and token usage are associated with your account.
Optional Cloud Export
After conversion, you may explicitly choose to save the result to Google Drive or Dropbox. Only then is the converted output sent directly from your browser to the selected provider. The provider processes account and file data under its own privacy terms. Cloud provider code is not loaded until you choose the corresponding export.
Accounts and Payments
If you create an account, we process your email address, password hash, account tier, API keys, token balance, and—where enabled—conversion history metadata. Passwords are stored only as hashes. Payment checkout and subscription management are provided by Stripe; payment details are entered with and processed by Stripe rather than Loconva.
Support Contact Form
When you submit the support form, Loconva processes your name, contact and optional account email, category, subject, message, language, submission time, IP address, and user agent to deliver and protect the request. The application does not store the message in its database; it is sent to the support mailbox using the configured email provider. Mailbox retention and deletion follow the operator's support procedures. Do not submit passwords, API keys, payment-card details, or private source files.
Storage in Your Browser
| Technology | Purpose | When used | Retention |
|---|---|---|---|
theme in localStorage | Remember light or dark appearance | After you change the theme | Until you clear site data |
loconva_locale cookie | Remember your language selection | After you explicitly choose a language | Up to one year or until you clear site data |
fc_session cookie | Keep you securely signed in | After registration or login | Up to 30 days or until logout |
| Dropbox state in sessionStorage | Protect and complete the OAuth redirect | After you choose Dropbox export | Removed after the callback or when the browser session ends |
| Pending output in IndexedDB | Carry a converted file across a cloud-provider handoff | After you choose a cloud export that requires it | Removed after successful handoff; otherwise retained until site data is cleared |
| Cache Storage | Provide optional offline application files | Only after you click “Enable offline mode” | Until you disable offline mode or clear site data |
These functional storage mechanisms are not used for advertising or cross-site tracking. Loconva does not currently set non-essential analytics or marketing storage, so no consent banner is shown. If that changes, the relevant code will remain disabled until consent is obtained.
Server and Hosting Data
[Describe the production hosting provider, server-log retention, IP-address processing, security logs, and applicable legal basis here.] No advertising or third-party analytics are included in the current application.
Offline Support
Offline caching is disabled by default. You can explicitly enable or disable it using the footer control. Disabling it unregisters the Service Worker and removes Loconva's named application caches.
Retention and Deletion
- Local conversion files are not uploaded to Loconva and are released by the page after use.
- Cloud-export handoff data follows the browser retention described above.
- Pro conversion-history metadata is displayed for 30 days. Older records should be removed by the production retention job.
- Account, subscription, API-key, and transaction records remain while the account is active and as long as required for contractual, tax, fraud-prevention, or legal obligations.
- You can export or delete account data held by Loconva from the account page. Active subscriptions must be cancelled first. Payment providers may retain legally required records independently.
- Production server-log retention depends on the hosting configuration and must be inserted above before launch.
- Support-form messages are not stored in the application database. Copies in the support mailbox and email-delivery systems remain according to the operator's documented support and legal retention periods.
Third-Party Services
Conversion libraries such as jsPDF, pdf.js, FFmpeg.wasm, and SheetJS are self-hosted. Google, Dropbox, Stripe, and the configured SMTP email provider are contacted only when you use their respective account, payment, export, or support functionality.
Your Rights
Subject to the applicable requirements, you may request access, correction, deletion, restriction, portability, or object to processing. You may also complain to a competent data protection supervisory authority. Contact the controller using the address above.
Contact
Questions about privacy? Email support@loconva.com.
Last updated: August 2026